FAQ

1. What products do you sell?

We specialize in selling crochet bags, coasters, and baby blankets.

2. Are your products handmade?

Yes, all of our products are handmade with love and care.

3. What materials are used to make your products?

Our crochet bags, coasters, and baby blankets are made using high-quality yarn.

4. Can I customize the design or color of the products?

We do offer customization options. You can let us know your customization by sending us an email or connecting us through Whatsapp. 

5. How do I care for the crochet products?

To ensure the longevity of your crochet products, we recommend hand washing them with Ezee Liquid and Genteel Matic Liquid wash and laying them flat to dry.

6. Do you offer international shipping?

No, we do not offer international shipping. Please check our shipping policy for more information.

7. What is your return policy?

We accept returns within 7 days of purchase. Please refer to our return policy for detailed instructions on how to initiate a return.

8. How long does it take to receive my order?

The processing time for your order may vary depending on the product. Please refer to the product description for estimated processing and shipping times.

9. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment.

10. How can I contact customer support?

If you have any further questions or need assistance, please contact our customer support team at [email protected] We are here to help!